Shared access to your booked location. Self-guided community sessions, fully equipped with sauna, cold tubs, lounge area, unlimited kombucha, and tea. Connect with others, or reconnect with just yourself. All sessions include towels, robes, and kombucha.

You must be logged into your account to cancel and manage your bookings. Find your account at www.talityspa.com/account or through the booking app! Please note we do not offer refunds on credits. Cancelling / rescheduling outside of 12hrs before your session If you cancel your booking outside of 12hrs before your session, there is no penalty and you will be credited back your session which you can use to rebook for another time. If you are a member, there will be no penalty for cancelling your reservation outside of 12hrs. Cancelling / rescheduling within 12hrs of your session If you book your session using a credit or punch pass, and you wish to cancel within 12hrs, please cancel your booking via your account which will result in the loss of the credit. If you want your credit back, please text the location you are booked into requesting to be charge the $10 late penalty fee in exchange for the credit to be returned. If you no-show, you will lose the credit. If you request a cancellation but do not cancel your booking, and we are unable to assist you before your session time starts, you will also lose the credit. In these scenarios it is always advisable to cancel your session via your account to make room for someone else, and message us after. Cancelling / rescheduling with a membership If you book your session with an unlimited membership, and you cancel within 12hrs, you will be charged a $10 late cancellation fee. If you no-show, you will be charged a $20 no-show fee.

You must be logged into your account to cancel and manage your bookings. Find your account at www.talityspa.com/account or through the booking app! Please note we do not offer refunds on credits. Cancelling / rescheduling outside of 12hrs before your session If you cancel your booking outside of 12hrs before your session, there is no penalty and you will be credited back your session which you can use to rebook for another time. If you are a member, there will be no penalty for cancelling your reservation outside of 12hrs. Cancelling / rescheduling within 12hrs of your session If you cancel within 12 hours of your session booked with a credit or punch pass, please cancel through your account, which will result in the loss of the credit. To keep the credit, contact the location and request a $10 late cancellation fee. No-shows or unassisted late cancellations will result in losing the credit. It's best to cancel via your account first and contact us after. Cancelling / rescheduling with a membership If you book your session with an unlimited membership, and you cancel within 12hrs, you will be charged a $10 late cancellation fee. If you no-show, you will be charged a $20 no-show fee.

To join a waitlist, you must have an available credit or membership. If you do not, you'll have to purchase a credit in order to join a waitlist. When you join the waitlist, it will use one of your credits, and you will be notified of your position in the waitlist. You will also be notified if your spot in the waitlist moves via email or text (if you have opted in for text communication). If a spot in the session opens 4-hrs before the session start, you will automatically be added into the session. If within 4-hrs, you will only be notified. Likelihood of getting into a session from a waitlist is very hard to predict! Good luck.

First you need to purchase enough credits to book for your friends. Second, when you go to book, you do have to book for each guest individually. As in, you have to "book for guest" the number of times for the amount of guests you'd like to bring.

Yes! If you're using your punch pass to book for guests, you must be attending the session with them. Please just make sure that you use 1 credit per 1 friend. You may have to go through the booking process multiple times to ensure you book for the number of spots you want. Some guests have purchased x number of passes and only made 1 booking thinking their passes are automatically used, unfortunately this is not the case. If you're unsure, you can go onto your account and check your upcoming reservations. It should include your own booking, then x number of "guest" bookings for each guest you plan on bringing.

Please email us at hello@talityspa.com with your code information. If you're in a rush, feel free to purchase your passes now and we can process a refund or credit you back after confirming the codes.

Bring a willingness to suffer and a bathing suit. We supply towel, robes, and cups for drinks, however you are welcome to bring and use your own if you prefer. A water bottle can be nice to bring into the sauna or staying better hydrated. Please don't bring any glass! It's not recommended to wear jewellery as it will get very hot. We recommend not bringing in any valuable items.

Guided sessions are hot-cold cycles led by one of our wonderful and professionally trained guides. Guided sessions are great for new comers and experienced practitioners looking to learn more about this modality and experience cycles in a guided flow.

It's best to email us at hello@talityspa.com with your desired location, date, and time for your private booking. We do not offer refunds on private booking credits however you are allowed to reschedule your private session with no penalty if you email outside of 7 days of your booking time. Checkout the bottom of each location's page for more information about private bookings specific to the location.

Forest Spa in Kelowna is operating as a Private Membership Association [PMA]. A PMA is a group of people collectively gathering, thereby asserting their right to assemble and associate. We are not operating as a commercial entity or performing commercial activities. We have chosen to operate the Forest Spa as a PMA due to zoning issues prohibiting commercial activities at our location. Only private members are allowed to associate with Forest Spa. To become a private member, review and sign our membership agreement here: https://bit.ly/talitywellnesscollective We appreciate your voluntary and optional participation.